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Help Section

 

We are here to help with Saluda Cymbals selections, cymbal services, drum shells, drum services and more.


Don't forget all your new Saluda cymbals have a lifetime edge warranty, up to 1/2". Check all cymbals often for edge cracks; they start small but can 'pop' to a larger size before you even knew it was there!


For International Buyers, check the 'Shipping Notice' below.

If you need any help, please contact us at

 803-446-8000 or email us at:

 ufsports@hotmail.com.

 

Below are a few common emails we

receive concerning our web site.

Saluda Cymbals
  • Shipping Notice: Our shopping cart can not figure International shipping. If you place an International order, the shopping cart will bill for US shipping. We will then email you with one or more shipping options/prices to cover the remaining shipping to your country.

 

  • When ordering Saluda Cymbals, you can make comments (in the comment box) to describe how you want your cymbals to sound. Email us with any questions regarding the cymbal lines. All Saluda Cymbals are made to order and production time is roughly 7-10 days. You can select different Saluda Cymbals by clicking on the price of the cymbal and then use the pull down menu to find the selections.


  • Gift Certifitcates: If you need to purchase a different value than what is shown, for example $350.00, you will need to purchase one gift card for $300.00. Then go back to the main gift card page and purchase a $50.00 gift card. All gift certificates are emailed within 24 hours. These are turned into coupon codes where they can be used to purchase products from this web site. USE THIS LINK to jump straight to the gift certificates.


  • Cymbal Trades: all trades have to go through email form. We will make you an official trade offer and you will need to print a copy to send with your cymbal package. Please contact us at ufsports@hotmail.com or info@saludacymbals.com about cymbal trades. Currently, we are paying all shipping in trades, in the US.


  • For cymbal trades, we take in more than just cymbals. We can also take in drums, electronic drums, drum accessories, guitars and anything else that we can find value. 

 

 

  • Please report any errors in orders, web site errors, price discrepancies, broken links, etc. immediately to ufsports@hotmail.com.

 

  • You have 10 days from the time of receiving your package to report any errors for an order. After 10 days, all sales are final.

 

Andy Mitchell and Saluda Cymbals

 

 

     
     

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